Resident hub
Applications, rent, maintenance, moving in, moving out: all of it, without hunting.
Emergency at your home?
Fire, gas smell, or danger to anyone: call 911 first. For urgent property emergencies (burst pipes, flooding, no heat in freezing weather), file an urgent request so it’s flagged and on the record, or call us at 919-789-0522.
Quick links
Before you apply
Application criteria
Every adult who will live in the home applies, and every application is reviewed against the same written criteria, in compliance with Fair Housing law:
- Verifiable income and employment
- Prior rental history
- Credit review
- Complete, accurate application
If part of your history needs context, include a note. Applications are reviewed by a person, not a scoring machine.
Applying
How to apply
Find the home on our available rentals page and use its Apply link.
Each adult completes their own application with the verification documents requested.
We review and respond as quickly as verification allows. Questions in the meantime? Call 919-789-0522.
While you live here
Maintenance, on the record
Report it in writing when you can. A written request can’t be forgotten, you get a ticket number for it, and whoever picks up the phone later can see what you already told us. Anything urgent is flagged the moment it arrives; the guidance at the top of this page covers true emergencies.
Rent, payment history, and your lease documents stay in the resident portal. Use the form for anything that needs a person.
Report an Issue or Ask a QuestionBookends
Moving in, moving out
Move-in:you’ll receive keys, portal access, and a move-in condition report. Review the report carefully and note anything we missed within the window it specifies. It protects your deposit.
Move-out:give notice as your lease requires, return the home clean with keys turned in, and we’ll handle the inspection and deposit accounting under North Carolina law. Your lease is the authority on dates and requirements, when in doubt, ask us first.
Resident FAQ
Common questions
Each listing has an Apply link. Every adult who will live in the home submits an application, and all applications are reviewed under the same written criteria: credit, rental history, and employment and income verification.
Verifiable income, satisfactory rental history, and credit review, the same standards for every applicant, in compliance with Fair Housing law. If something in your history needs context, include a note with your application.
Submit requests through the resident portal so there's a record and nothing falls through the cracks. If you have an emergency (fire, flooding, or a gas smell), call 911 first if there's danger, then call our office.
Didn’t find what you need?
Call 919-789-0522 or send us a message. A person who can actually help will answer.